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| OVERVIEW This site allows you to buy virtually any computer/console game or gaming device that is available in South Africa. By making your selections – adding them to your cart, in other words – you are taking the first step to the simplest and most convenient way to buy games. We are proud to offer you three very easy ways to pay, credit card, bank transfer/deposit or in store and three easy ways to get your game as soon as it launches, courier, post or collection from any one of our stores. SEARCHING Finding the games you are looking for on our website couldn’t be easier. You can search via genre, platform or title… or you can spend sometime browsing our huge stock libraries to see what we have available. And trust us, there’s a lot to see! REGISTRATION If you just want to order a game(s) there is no need for lengthy registrations. Just place your order and enter your name, address, contact number and email address, at check out and we'll do the rest. You will receive all additional information via email, including a password and login for all future purchases. It's as easy as ABC. NEWSLETTERS AND RELEASE SCHEDULES Our newsletters, the Daily Gamer (updated daily on the web) and the Weekly Gamer (emailed weekly as a summery of the Daily Gamer), offers carefully researched and the latest gaming news around. It also features news on all our gaming events and launches. You can also select to receive a weekly PC, PlayStation or X-Box release schedule on all upcoming titles. Our site also offers the ability to create your own release schedule based on platform and/or genre preference, just go to New Release Schedule located in the top right hand corner. It’s easy as pie!! HOW TO ORDER Ordering a game from us? Well, you may want to see just how things work around here. When choosing PC games that you want to purchase from BT Games, you need to pay very careful attention to the games system requirements. Each PC title has system requirements available on its description page, and we cannot be held responsible for people who can’t get Doom 3 running on their grandfather’s 486. That’s your heartache, not ours. Next take a look at the game’s availability. AVAILABLE - The game has been released and is in stock. PRE-ORDER DATE – This is the approximate release date for titles still in development given to us by suppliers. These dates are not cast in stone and may change periodically. We are at the mercy of publishers and local distributors. STOCK CONSTRAINT - This means that the supplier is out of stock, for whatever reason. We will usually have a very small quantity in stock. If you want to select a game, which is marked with STOCK CONSTRAINT, we CANNOT guarantee that you will get the game… we will try, but we make no promises. This is part of the reason why we use our flexible, ultra friendly, super safe payment system (see below.) CANCELLED – This means the games development has been cancelled or a distributor has decided not to import the title as they have decided that the title will not make the grade. Please keep in mind that pre-orders are a way to book games that haven’t been released yet. The release dates and prices we provide may change, at the product distributor’s discretion. If this happens, you will be informed. YOUR PRE-ORDER WILL STILL BE SECURE… don’t panic. You might have to wait a few extra days and maybe pay a little extra, but you will still get your games. Also remember that pre-orders close one day prior to the stated release date. This is because we are inherently lazy and don’t want to run around like crazy chasing sixteen million late pre-orders. You may change you pre-order selection up to 2 days prior to release date for another title or refund. Please email your changes to Orders email or Natacha. You will be notified via email when your pre-order payment is due. When you have selected the games that you want, they are placed in the “My Cart” section of the site. Here the total price will be generated, and a payment method and a delivery method will be requested. Once you have approved your order, we will be notified. Once we have confirmed that everything is in order, such as availability we will email you an order confirmation. We do this for a very simple reason - To ensure that we have stock of your order and that you are not billed and then notified of no stock, which in turn causes frustration for both parties. If we find that we do not have stock, your order will be placed on backorder and as soon as stock becomes available you will be notified and then payment can be made. Rest assured, as we have many retail stores and stock one of the largest collections of available gaming titles in South Africa, most items are in stock and available immediately. Please note: That all orders placed outside of normal working hours will only be confirmed the next working day. Please note this will not delay your order as we will only be able ship on a working day anyway. This is our favourite part: getting the money. We offer the following options for payment: - Credit Card: If you want to pay with one of these plastic chips of doom, select it as your payment option at check out or for those that suffer with FICCB (Fear of Internet Credit Card Buying) you can select the Mail Order Authorisation. We will send you a Mail Order Authorisation, which you need to complete and fax back to us… voila!
We accept Visa, MasterCard, American Express and Diners.
If you select the Credit Card option when confirming your order you will receive a payment link with your order confirmation. This link will take you to a secure payment gateway and the following information will be requested: - Full Card Holder Name
- Card Number
- Expiry Date, and
- Last 3 digits on the back of the card. (Normally located on the signature strip)
BT Games guarantees safe credit card transactions. Refer to our Security Policy for further details Bank Transfer/Deposit: This is particularly handy for people who get laughed at when they ask their bank for credit cards and it is by far the most secure way of giving us your money. If this is your preferred payment method, just select Bank Transfer/Deposit on confirmation of your order. The following banking details will be supplied to you on your order confirmation. When paying directly into our bank account please use your ORDER number as a deposit reference (Your ORDER number will be recorded on each order confirmation). Bank transfers can take up to 48 hours to reflect and we will only ship once the monies have appeared in our bank account. Please note that cheque deposits will be subject to a clearing period of up to seven working days, before we will dispatch the goods. To speed up the process please email Orders email) your payment confirmation
Bank: Standard Bank
Branch: Northgate
Branch Code: 001106
Name of Account: BT Games
Account Number: 402196473 Type: Current (Cheque) Your Reference: Your Account Number
- In-Store Payment: Yet another opportunity to visit the beautiful people at BT Games. If you really want to, you can come into any of our stores and pay for your order at the till. This is a pretty convenient option (for people who don’t live in Pofadder or Springbok). However please bear the following in mind: Store prices are slightly more expensive due to overheads that are not incurred online (e.g. Exorbitant Rentals per square meter). Nevertheless you can still take advantage of our web page prices in store, but you must first place the order online to receive an order confirmation, which you will hand in at our till. If you do not do this "sorry for you" but store prices will then apply!!! Just select In Store Payment at check out.
Refer to Contact Us page for Store Locations Every journey starts with a few small steps. That’s what you see here. Despite the fact that there are still a number of changes coming to this site, we are sure that you will find our selection to be extensive, our service excellent and our prices unbeatable.
We hope you enjoy your purchasing experience with us, and trust that you will be a regular visitor to the BT Games site.
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